Question 1

How does the configurator work?

Accepted Answer

You move through the watch one element at a time — model, case, dial, bezel, hands, movement and strap — and the preview updates with every choice. When the configuration is right, add it to your cart: it is saved to your account, from where you can order it.

Question 2

What can I customise?

Accepted Answer

The model, the case and its colour, the bezel, the dial, the hands, the movement where available, and the strap — including a mismatched upper and lower strap.

Question 3

Can I change my configuration?

Accepted Answer

Freely, as often as you like, until you place the order. After ordering, write to info@nomia61.com as soon as possible and we will tell you what is still possible.

Question 4

Where is my watch assembled?

Accepted Answer

In Belgium. Your configuration is assembled by hand there, then inspected and tested before it is packed. Components are sourced from established suppliers; the assembly, inspection and testing are ours.

Question 5

Is every watch assembled individually?

Accepted Answer

Yes. Nothing is taken off a shelf. Each watch is built to the configuration on your order.

Question 6

How is the watch checked before delivery?

Accepted Answer

Every watch is inspected by hand and tested before delivery. Nothing leaves us until it passes.

Question 7

What happens after I place my order?

Accepted Answer

You receive a confirmation with your configuration. Your watch then enters assembly, inspection and testing before it is shipped.

Question 8

How long does assembly and delivery take?

Accepted Answer

[To confirm] Assembly and delivery times will be stated here.

Question 9

What payment methods are available?

Accepted Answer

[To confirm] The accepted payment methods will be listed here.

Question 10

Where do you ship?

Accepted Answer

[To confirm] Shipping destinations will be listed here.

Question 11

As taxas alfandegárias e os impostos de importação estão incluídos?

Accepted Answer

As taxas alfandegárias, os impostos de importação e quaisquer outras taxas cobradas na entrada do seu relógio no seu país não estão incluídos no preço. São da inteira responsabilidade do cliente.

Question 12

What warranty is included?

Accepted Answer

[To confirm] The warranty terms will be stated here.

Question 13

What is the return policy?

Accepted Answer

[To confirm] The return policy will be stated here.

Question 14

What if my watch arrives damaged?

Accepted Answer

Write to info@nomia61.com with photographs and your order reference and we will take care of it.

Perguntas frequentes.

Configuração

MONTAGEM E QUALIDADE

ENCOMENDAS E ENTREGA

APÓS A ENTREGA