Question 1

How does the configurator work?

Accepted Answer

You move through the watch one element at a time — model, case, dial, bezel, hands, movement and strap — and the preview updates with every choice. When the configuration is right, add it to your cart: it is saved to your account, from where you can order it.

Question 2

What can I customise?

Accepted Answer

The model, the case and its colour, the bezel, the dial, the hands, the movement where available, and the strap — including a mismatched upper and lower strap.

Question 3

Can I change my configuration?

Accepted Answer

Freely, as often as you like, until you place the order. After ordering, write to info@nomia61.com as soon as possible and we will tell you what is still possible.

Question 4

Where is my watch assembled?

Accepted Answer

In Belgium. Your configuration is assembled by hand there, then inspected and tested before it is packed. Components are sourced from established suppliers; the assembly, inspection and testing are ours.

Question 5

Is every watch assembled individually?

Accepted Answer

Yes. Nothing is taken off a shelf. Each watch is built to the configuration on your order.

Question 6

How is the watch checked before delivery?

Accepted Answer

Every watch is inspected by hand and tested before delivery. Nothing leaves us until it passes.

Question 7

What happens after I place my order?

Accepted Answer

You receive a confirmation with your configuration. Your watch then enters assembly, inspection and testing before it is shipped.

Question 8

How long does assembly and delivery take?

Accepted Answer

[To confirm] Assembly and delivery times will be stated here.

Question 9

What payment methods are available?

Accepted Answer

[To confirm] The accepted payment methods will be listed here.

Question 10

Where do you ship?

Accepted Answer

[To confirm] Shipping destinations will be listed here.

Question 11

I dazi doganali e le tasse di importazione sono inclusi?

Accepted Answer

I dazi doganali, le tasse di importazione e qualsiasi altra spesa addebitata quando il Suo orologio entra nel Suo paese non sono inclusi nel prezzo. Sono interamente a carico del cliente.

Question 12

What warranty is included?

Accepted Answer

[To confirm] The warranty terms will be stated here.

Question 13

What is the return policy?

Accepted Answer

[To confirm] The return policy will be stated here.

Question 14

What if my watch arrives damaged?

Accepted Answer

Write to info@nomia61.com with photographs and your order reference and we will take care of it.

Domande frequenti.

Configurazione

ASSEMBLAGGIO E QUALITÀ

ORDINI E CONSEGNA

DOPO LA CONSEGNA